Bonus Points

• The program is styled along the lines of the frequent flyer programs of the airlines. Clients are awarded points, in the ratio of ten points to each dollar spent, on most of the products appearing in our regular Money magazine and in other special offers. Just look for the bonus points logo! There are a few exceptions which will always be clearly indicated.
  
  
• Bonus Points are automatically accumulated against your purchases and stored on your account record. And it doesn’t matter how or where you order through Downies – online, by phone, mail or in one of our retail stores, just quote your client number and we’ll do the rest**.

• To find out how many points you have earned, just look on the front of your Money catalogue order form or call our Client Service staff. Alternatively, our weekly email newsletter displays your updated total. To sign up, click here.
  
  
• Towards the end of each year customers that have accumulated 2,000 or more points will receive a Bonus Points Catalogue detailing the available rewards and their designated bonus points level. You may choose to claim a reward from the catalogue by redeeming some of your points. There may also be additional opportunities to redeem points throughout the year.
  
  
• If you don’t wish to use your points, they will not be cancelled immediately, they can be carried forward to the next year to reap even higher rewards. However, the points you accrue do have a ‘use by date’. You have three years from your last spend to redeem them. For example, points earned during 2002 will have to be redeemed by the end of 2005.